COVID-19 poses businesses a unique challenge for crisis management, where the main purpose is not only business continuity, but the protection of people’s human rights.
This scenario brings along an opportunity to develop differentiated capacities in
terms of corporate learning, anticipation and resilience, for those businesses that
take advantage of this moment to improve their performance through a people-centered management.
This document puts forward the due diligence framework as a basic guide for
companies to manage the crisis in their own business and operating contexts.
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Furthermore, we propose the due diligence framework of the Guiding Principles on Business and Human Rights as a methodological structure, oriented not only to the identification of risks and impacts and their management, but also to build differentiated capacities in terms of learning, anticipation and organizational resilience.